Q: Is JB Markets Pty Ltd (JB Alpha) licensed and regulated?

A: Yes. JB Alpha is fully licensed and regulated by ASIC (Australian Securities & Investments Commission) in Australia – AFSL 327075, ABN 76 131 376 415. Please see our Financial Services Guide for more information.

Q. Do JB Alphas Counterparties make-a-market?

A. Some of our counterparties may make a market or pass your trades straight through into one of their interbank market feeds.

Q: Where is my money held?

A: Client funds are held in a segregated account with the relevant custodial-, clearing- and executing counterparty of JB Alpha that you would open and hold an account with.

Q: How do I deposit funds?

A: There are several options for depositing funds including BPay, Cheque, and Direct Deposit

Q: How do I withdraw funds?

A: Simply email your advisor a completed third party withdrawal form – Your JB Alpha advisor will forward that to the relevant counterparty for processing. – Expect your request to be processed within 1 – 3 business days.

Q: How long does a demo last?

A: The MT4 demo lasts as long as you need it.

Q: Can I trade micro & mini lots?

A: Yes. You can trade as little as 0.01 lots (1,000 base currency)

Q: What is your leverage?

A: FX leverage through the inter-bank market is 50:1 as standard and can be increased to 100:1 on request.

Q: What currency is my account held in?

A: You can open an account either in AUD, USD, EUR, GBP or NZD

Q: What time zone are the charts in MT4?

A: Metatrader4 charts are set to be GMT +2. There are indicators available to change this. Please contact us for more information.